Gaming and Redemption Kiosk

Overview

As casinos strive to reduce overhead and increase revenues, many locations are gradually converting their traditional coin or token operations into cashless ticket-in ticket-out transactions (TITO) for winnings. With the recent advent of member guest cards, customers can add and subtract value from their cards and when they are ready to "cash out" , they insert their cash-out tickets into a kiosk and this unit dispenses their cash. Because of this convenience, kiosks for casino and gaming table applications are expected to grow at a CAGR of 6.6% over next few years. This also includes loyalty kiosks for frequent members, offering prizes and other free services in appreciation for continuous playing and repeat trips.

Features and Benefits

• Self-service kiosks reduce costs by lowering employee headcount
• Kiosks are supported by coin-less gaming terminals, eliminating hopper refills
• Built-in kiosk hopper simplifies hand pays by cashiers, reducing error and saving time
• Customer performs entire redemption, increasing customer experience satisfaction
• Kiosks can provide loyalty and reward opportunities for increased and repeat business
• Cash caps per kiosk reduces incidents of robberies as well as employee theft
• Better data integrity by eliminating manual coin or token counting
• Promotional opportunities at redemption point increases revenue

Return On Investment

• Reduction in labor costs due to lower coin handling
• Reduction of staffing personnel at cashier windows
• Machine maintenance and collection cost reduction
• Accurate reporting reduces costly errors

KIS has provided hardened, secure solutions for the following clients listed below. Contact KIS to discuss the benefits of a gaming redemption kiosk for your company.

• TDN Money Systems
• ISI Sports Gaming Kiosk
• Tropicana
• Seminole
• Horseshoe Casino
• Foxwood Casino
• Mohegan Sun
• Bellagio Casino