As casinos strive to reduce overhead and increase revenues, many locations are relying on self-serve cashless ticket-in ticket-out transactions (TITO) for winnings. With the increasing popularity of member guest cards, customers can easily add and subtract value from their cards. When they are ready to "cash out", they insert their cash-out tickets into a kiosk and receive their cash disbursement independently. Because of this cost-saving convenience, kiosks for casino and gaming table applications are expected to grow at a CAGR of 6.6% over next few years.

Projected growth extends to loyalty card programs for frequent players, offering prizes and other free services in appreciation for continuous playing and repeat trips. Casino loyalty programs have been a long-term mainstay in larger IT and profitability strategies. By integrating self-service into the plan, these programs are becoming even more profitable.

Custom solutions for self-serve sports booking have been created for ISI, Sports Fantasy, and 4TK– all enabling operators to realize increased betting revenues while keeping labor costs optimized.

In self-service gaming, odds are high that KIOSK has a comparable deployed solution, paving the way for a simplified deployment.

Features / Benefits / ROI Opportunity

• Loyalty card kiosks reward and incentivize customers, presenting opportunities for increased repeat business while simultaneously gathering personalized information about targeted casino clients.
  • Ensures marketing dollars are matched to player dollars
  • Reduces operating costs and substantially increases revenues
  • Increases carded play revenues by promoting opportunities at redemption point
• Self-service kiosks reduce costs by lowering employee headcount and reducing coin handling
• Kiosks are supported by coin-less gaming terminals, eliminating hopper refill risk and overhead
• Built-in kiosk hopper peripheral options simplify hand pays by cashiers, reducing costly errors and saving time
• Customer performs entire redemption, adding satisfaction to the customer experience
• Cash caps per kiosk reduces incidents of robberies as well as employee theft
• Kiosks provide accurate and remote monitoring capabilities, reducing reporting errors
• Better data integrity by eliminating manual coin or token counting