The Patient Check-In Kiosk adds patient convenience, allowing them to identify themselves upon arrival at the facility, view and confirm demographic and insurance information, electronically sign consent documents and make payments.
All information entered by the patient flows seamlessly to the Healthcare Organization’s (HCO) back-end system, helping reduce administrative costs for the organization and minimizing the risk of error.
Patient-facing Kiosk Functions
- Appointment check-in
- Secure patient identification
- Real time demographics verification
- Real time eligibility check
- Consent form viewing and e-signature
- Outstanding balance and co-pay collection
- Alert notification
- Facility directions
- Prescription Refill Ordering
Healthcare Kiosk Management Tools
- View currently checked-in patients
- Manage configuration and workflow
- View kiosk usage statistics
- Customizable user interface
- Define rules based workflow
- Integrated Multimedia Screensaver
Streamline Patient Check-in
The Patient Check-in Kiosk reduces the number of forms patients must complete during each visit, in turn reducing congestion at the front desk and wait time. It also reduces printing and storage costs, improves patient flow, increases the accuracy of the information gathered at check-in, and reduces duplicate data entry for the staff.
Easy to use kiosk peripherals like biometric devices, insurance card scanners and credit card readers help in correct patient identification. This also allows for electronic signing of consent forms and bill payment.
Improve Revenue Collection
By facilitating upfront collection of co-payments and other patient dues, the Patient Check-in Kiosk helps improve cash collections. Real-time eligibility check, demographic validation and bill payment eliminates the need for staff to re-enter patient information, resulting in fewer claim denials.
Protect Patient Privacy
The Patient Check-in Kiosk provides for patient privacy with biometric devices as a means of patient identification. The privacy filters makes the kiosk HIPAA compliant and ensures that the information can only be viewed by the patient standing directly in front of the Kiosk.
Automatic logging off when system exceeds user defined idle time limit, protects against exposure of patient data.
Improve Quality of Care
Health Management Alerts and targeted patient messaging enhance communications efficiency and quality of care.
An important challenge faced by HCO’s is to help their visitors find their way around large and multi-site facilities. Patient Check-in incorporates a powerful solution for directory information. This solution allows patients to easily locate exam rooms, labs and other locations in the HCO, using their floor map.